Conditions and terms of sale


Circofortuna, with headquarters in Via Capodieci 42 Ortigia – Syracuse – Italy, C. F. VNRCLN63B41Z126K and P.I. 01624320899, is responsible for the offer and sale of products via e-commerce on the site (hereinafter the “Products”).

Article 1: Conclusion of sales contracts
The confirmation and sending the order by the customer ( “Customer” means the user of site that accesses the check-out of e-commerce), according to the instructions that appear from time to time on web pages entails examination and full acceptance of these general conditions of sale by the customer. The sales contract between the customer and Circofortuna understood to be finalized with the acceptance of the order by Circofortuna.

If the customer is a consumer (a person who buys goods for purposes not related to his professional activity, or making a purchase order form without indicating a reference to VAT) once concluded the on line purchase procedure, will print or save an electronic copy but keep these general conditions of sale, subject to the provisions of Article 3 and 4 of Legislative Decree no. 185/99 on distance selling.

It excludes any right of the Customer to damages or compensation, and any contract or tort liability for non-acceptance, even partial, of an order.

Article 2: How to Purchase
The customer can only purchase products in the online catalog at the time the order and viewable online at as described in the relevant information sheets. The order shall be validly processed upon receipt of the email notified by the Customer of confirmation of authorization to debit the price and the costs for transportation and delivery to the Customer’s credit card, as further provided in the following art.5.

The picture accompanying the description of a product can not be fully representative of its features but differ in color, size, and accessories in the picture. All support information acquisition (Glossary Buying Guide, etc …) are intended as mere material for general information, not due to real characteristics of a single product.

The correct order is confirmed by Circofortuna using an email response, sent to the email address supplied by the customer. This confirmation message will contain date and time of receipt of the order and a Customer order number to use in any further communication with Circofortuna. The message will include all data entered by the customer, all information related to the essential characteristics of the goods, ‘indication of price, payment methods, terms and delivery costs and applicable taxes. The Customer must check the correctness and promptly notify any corrections, as described in this document.

In the case of non-acceptance, Circofortuna ensure timely notification to the customer.

Article 3: Prices
The products will be sold at the prices indicated in the online product upon confirmation of the order by the customer. The costs of delivery are paid by the Client and will appear on the web page after clicking on the button “calculate the cost of transport”. Before the customer confirms the order by clicking on the appropriate button, the page will show the summary of the prices of products loaded on the trolley, tax, and delivery costs. These data will then be automatically played back in the order form that the customer sends to Circofortuna as a result of confirmation procedures.

Article 4: Payment Method
The customer can make payment by means of:
– Transfer, enter the purpose of transfer only the order number (No commission charge) for transfer coordinates Payable to: Caroline van Riet, Banca Monte dei Paschi di Siena IBAN: IT08C0103017105000001226554, BIC / SWIFT: PASCITM1B59. For this type of payment takes about 3 working days to verify that it has credit.
– Paypal (No fee charged), is one of the online payment methods safest ever. The payment data will not be aware, but will reside on PayPal servers, equipped with protection SSL 3.0 and 168-bit data encryption, the highest level available (if you want more information, read go to the official website
– Q: To use Paypal I have a Paypal account?
– A: No. Even if you do not have any Paypal account you can pay with your credit card on the secure servers of PayPal, with no need to open an account or otherwise.
– Q: ircofortuna is “Verified by Paypal”: what does it mean?
– A: From the PayPal site: The PayPal verification system allows you to get more information about users before sending their payments via PayPal. Verify that the information below is consistent with the company, organization or person you want to send payment. To become a member occurred in Italy a PayPal user must register to our program verification code. After completing registration with verification code, the user is subjected to additional checks that increase security for all PayPal users.

Article 5: Delivery options and costs.
Our goods are shipped by express courier GLS, assured in case of breakage.
They are used for the packaging of specific products, such as double wave cardboard, bubble wrap and styrofoam cubes, to ensure maximum safety.
Shipments are made in Italy and abroad.
The shipping costs for Italy involving a fixed cost of € 15.00 including VAT.
For shipment to the countries of the Group 1 (Germany, Benelux, Austria, Belgium, France) the fixed cost is equal to € 23.00 including VAT.
For shipment to the countries of Group 2 (England, Spain, Portugal, Bulgaria, Romania) the fixed cost is equal to € 31.00 including VAT.

Delivery times 7 days working.
For shipping costs in other countries, ask for quote via Email:

Article 6: Availability
It is indicated for each item.
If the product is in availability ‘limited, you might receive emails that the article’ ended.

Article 7: Delivery time
Being handmade items, our products have lead times which vary according to availability ‘from 3 to 15 working days after order confirmation.

Article 8: Control of goods received
At the time of delivery and ‘important to monitor and report immediately to the shipper any imperfections and / or damage the housing package.

Article 9: Privacy
We hereby inform you that, pursuant to art. 13 of Legislative Decree 30.06.2003 n. 196, personal data that will be provided by the Customer to Circofortuna are processed by it, also using, for inclusion in the customer and are necessary for the eventual conclusion of a contract and for subsequent statutory obligations account , tax, management. The data may also be used for statistical extrapolations and commercial and promotional communications, without prejudice to the Customer’s right to communicate at any time the will no longer wish to receive such communications.

The provision of data is optional but in the absence, however it shall be impossible to enter into a contract of sale and then to accept the order.

Customer data can be communicated, for the same purposes of the collection, the group companies, business partners, as well as subjects that are outsourced services. The data controller is Circofortuna, with headquarters in Via Capodieci 42 Syracuse (Italy).

Article 10: Applicable Law and Jurisdiction
This contract is governed by Italian law.